These Terms of Service ("Terms") govern your access to and use of the N VoaWu Studio website at https://nvoawu.com (the "Website") and every mobile application published by N VoaWu Studio on Google Play or the Apple App Store (the "Apps"). The Website and the Apps are collectively referred to as the "Services". By installing, accessing, or using any of the Services, you agree to these Terms. If you do not agree, please do not install or use the Services.
6.1 Acceptance of terms
By installing an App, creating an account, or using the Website, you confirm that you have read, understood, and agreed to these Terms and to our Privacy Policy. If you are accepting these Terms on behalf of an organization (for example, your employer), you represent that you have the authority to bind that organization, in which case "you" refers to that organization.
6.2 Eligibility & age
You must be at least the minimum age required by your jurisdiction to use the Services: 16 in the EEA and the UK, 13 in the United States, and the higher of 13 or the local minimum in every other market. If you are below the applicable minimum age, you may use the Services only with the verifiable consent of a parent or legal guardian. Parents and guardians who permit a minor to use the Services are responsible for the minor's use of the Services.
You represent that you are not located in a jurisdiction that sanctions the use of the Services or that prohibits the use of similar software, and that you are not on any list of denied parties maintained by the United States, the European Union, the United Kingdom, or any other applicable authority.
6.3 Account & license grants for the Apps
Subject to your acceptance of these Terms, N VoaWu grants you a limited, non-exclusive, non-transferable, revocable license to install and use the Apps on a device that you own or control, solely for your personal, non-commercial use (or, for the mobile management app, for the internal business use of the organization that licensed it).
For free Apps, the license is royalty-free. For paid Apps or in-app purchases, additional license terms apply as described in Section 6.5. We may, at our sole discretion, distribute updates, patches, and new versions of the Apps. These Terms apply to all such updates unless the update is accompanied by a separate license, in which case that separate license will govern.
You may not sublicense, resell, lease, rent, or otherwise commercially exploit the Apps. You may not reverse engineer, decompile, or disassemble the Apps except to the extent that such restriction is prohibited by applicable law.
6.4 Acceptable use
When using the Services, you agree not to:
- Use the Services for any unlawful purpose, or in violation of any applicable local, state, national, or international law or regulation.
- Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
- Interfere with or disrupt the Services, the servers or networks connected to the Services, or any security or authentication measure.
- Attempt to gain unauthorized access to any portion of the Services, other accounts, computer systems, or networks connected to the Services.
- Use any robot, spider, scraper, or other automated means to access the Services for any purpose without our prior written consent, or to bypass any technical measures we use to detect automated access.
- Upload or transmit viruses, malware, or any other type of malicious code, or any content that is infringing, defamatory, obscene, harassing, or otherwise objectionable.
- Use the Services in any way that could damage, disable, overburden, or impair the Services or interfere with any other party's use of the Services.
- Attempt to bypass, disable, or otherwise interfere with any advertising, frequency-capping, or revenue-protection mechanism in any of the Apps.
6.5 In-app purchases, subscriptions, virtual items, refunds
Some Apps offer in-app purchases, including one-time purchases of virtual items, consumables, or permanent upgrades, and recurring subscriptions. In-app purchases are processed through the platform payment system — Google Play Billing for Android, and Apple In-App Purchase for iOS. By initiating an in-app purchase, you authorize the platform to charge your linked payment method.
Pricing. Prices are displayed in the App and may vary by country. Local taxes (VAT, GST, sales tax) are added at checkout where applicable.
Subscriptions. Subscriptions automatically renew for the same period at the then-current price unless you cancel at least 24 hours before the end of the current period. You can manage and cancel subscriptions from your Google Play or App Store account settings.
Virtual items. Virtual items purchased in a game have no real-world value, are non-transferable, and are not redeemable for cash, except where required by applicable law.
Free trials. If a subscription includes a free trial, you will be charged at the end of the trial unless you cancel before the end of the trial. If you cancel during the trial, you will not be charged.
Refunds. Refunds are handled by the platform — Google Play or the App Store — and are subject to the platform's own refund policy. We do not process refunds directly. Where required by applicable law (for example, the EU Consumer Rights Directive), you may withdraw from a digital purchase within 14 days by contacting us at elefnarin@gmail.com before downloading or streaming any digital content, or by requesting deletion of the unused content.
6.6 Advertising rules
You acknowledge that the free Apps display advertising served by Google AdMob and the ad mediation partners listed in our Privacy Policy (Section 5.5), including but not limited to:
- Splash ads (app-open format) at app launch.
- Rewarded video ads in exchange for in-app rewards.
- Interstitial ads at natural transition points.
- Banner ads at the top or bottom of the screen.
You agree to receive these ads as a condition of using the free Apps. You agree not to:
- Use any ad-blocking, anti-ad, or developer-mode feature that bypasses, hides, or interferes with the display or measurement of ads.
- Tap, swipe, or interact with ads in any automated or fraudulent way (including "click injection" or "click flooding"), or encourage any third party to do so.
- Use the free Apps for the primary purpose of generating fraudulent ad impressions or clicks.
We may, at our sole discretion, limit or remove advertising in exchange for a paid upgrade, a subscription, or any other mechanism that we make available. The presence or absence of ads in any App may change over time.
6.7 Intellectual property
The Services, including all source code, object code, design, graphics, illustrations, mascots, copy, sound recordings, musical compositions, and other content, are owned by N VoaWu Studio or licensed from third parties and are protected by copyright, trademark, and other intellectual property laws.
The N VoaWu name, the N VoaWu logo, the studio mascots, and the names of the Apps are trademarks of N VoaWu Studio. You may not use these marks without our prior written consent, except as permitted by applicable law (for example, to refer to the Apps in good faith and without implying endorsement).
You retain all rights to the content you submit to the Services (for example, support messages, photos uploaded inside a management app, or community posts). You grant N VoaWu a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, modify, and display that content solely to operate and improve the Services.
6.8 Third-party services & links
The Services may contain links to third-party websites, applications, or services that we do not control, including the Google Play Store, the Apple App Store, and the websites of the ad partners listed in our Privacy Policy. We are not responsible for the content, policies, or practices of any third party. We encourage you to read the terms and privacy policies of every third-party service you use.
6.9 App store specific terms
If you installed an App from the Apple App Store, the following additional terms apply:
- Apple Licensed Application End User License Agreement. The license to use the App is the license set out in the Apple Licensed Application End User License Agreement ("LAEULA"), incorporated into these Terms by reference. In the event of any conflict between these Terms and the LAEULA, the LAEULA will control with respect to your use of Apps installed from the Apple App Store.
- Apple Media Services Terms and Conditions. Your purchase of any digital content, including in-app purchases and subscriptions, is governed by the Apple Media Services Terms and Conditions, available at https://www.apple.com/legal/internet-services/itunes/, incorporated by reference.
- Apple as a third-party beneficiary. Apple is a third-party beneficiary of these Terms and may enforce these Terms against you.
If you installed an App from Google Play, the following additional terms apply:
- Google Play Terms of Service. Your use of Google Play is governed by the Google Play Terms of Service, available at https://play.google.com/intl/en_us/about/play-terms/, incorporated by reference.
- Google Payments. Your purchase of any digital content, including in-app purchases and subscriptions, is processed by Google Payments and is governed by the Google Payments Terms of Service, available at https://payments.google.com/terms/.
We are solely responsible for the Apps and their content, and for addressing any claims by you or any third party relating to the Apps or your use of them.
6.10 Disclaimers & warranties (AS-IS)
The Services are provided "AS IS" and "AS AVAILABLE", with all faults and without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and quiet enjoyment. Without limiting the foregoing, we do not warrant that the Services will be uninterrupted, error-free, secure, or free of viruses or other harmful components, or that defects will be corrected.
Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, the exclusions above apply to the maximum extent permitted by applicable law.
6.11 Limitation of liability
To the maximum extent permitted by applicable law, N VoaWu Studio, its officers, directors, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation damages for loss of profits, revenue, goodwill, use, data, or other intangible losses, resulting from or related to your access to, use of, or inability to use the Services, whether based on warranty, contract, tort (including negligence), statute, or any other legal theory, and whether or not we have been advised of the possibility of such damages.
In any event, our aggregate liability for all claims relating to the Services will not exceed the greater of (a) the amount you paid us for the relevant Service in the 12 months preceding the claim, or (b) one hundred US dollars (USD 100).
Nothing in these Terms excludes or limits our liability for (a) death or personal injury caused by our negligence, (b) fraud or fraudulent misrepresentation, or (c) any other liability that cannot be excluded or limited by applicable law.
6.12 Indemnification
You agree to defend, indemnify, and hold harmless N VoaWu Studio, its officers, directors, employees, agents, and licensors from and against any claim, demand, loss, liability, damage, or expense (including reasonable attorneys' fees) arising out of or related to (a) your use of the Services, (b) your violation of these Terms, (c) your violation of any applicable law, or (d) your infringement of any third-party right, including any intellectual property or privacy right.
6.13 Termination
We may terminate or suspend your license to use the Services at any time, with or without cause, with or without notice, including (without limitation) if we believe that you have violated these Terms. Upon termination, your right to use the Services will cease immediately, and you must uninstall the Apps and destroy any copies in your possession.
You may terminate these Terms at any time by uninstalling the Apps and discontinuing your use of the Services. Sections 6.7, 6.10, 6.11, 6.12, 6.14, and 6.15 will survive any termination.
6.14 Governing law & jurisdiction
These Terms are governed by and construed in accordance with the laws of the jurisdiction of your habitual residence, to the extent that those laws provide mandatory consumer protections, and otherwise by the laws of France, without giving effect to any conflict-of-law rules.
- EU/EEA consumers. If you are a consumer residing in the European Economic Area, the mandatory consumer protection laws of your country of residence apply. Any dispute will be brought before the competent court of your country of residence, or before the courts of France at our election.
- UK consumers. If you are a consumer residing in the United Kingdom, the mandatory consumer protection laws of the United Kingdom apply. Any dispute will be brought before the competent court of your country of residence, or before the courts of England and Wales at our election.
- US consumers. If you are a consumer residing in the United States, the laws of the state of your habitual residence apply to the extent that they provide mandatory consumer protections. Otherwise, the laws of the State of Delaware apply, without regard to conflict-of-law rules. The federal and state courts located in Delaware have exclusive jurisdiction, except as required by applicable consumer-protection law.
- Canadian consumers. If you are a consumer residing in Canada, the laws of the province of your habitual residence apply, and any dispute will be brought before the competent court of that province.
- Australian consumers. If you are a consumer residing in Australia, the Australian Consumer Law applies. Any dispute will be brought before the competent court of your state or territory.
6.15 Dispute resolution & arbitration
We will try to resolve any dispute informally first. If you believe you have a dispute with us, please contact us at elefnarin@gmail.com with the subject line "Dispute". We will try to respond within 30 days.
For consumers in the EU/EEA, the UK, and other jurisdictions that require it, you may also use the European Commission's Online Dispute Resolution platform (https://ec.europa.eu/consumers/odr/) to file a complaint.
For consumers in the United States, any dispute that cannot be resolved informally will be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will be held in the state of your habitual residence, or by videoconference if you prefer. You and we each waive the right to a jury trial and to participate in a class action. Nothing in this section prevents you from bringing an individual action in a small-claims court of competent jurisdiction.
6.16 Changes to terms
We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page, post a notice in our apps for at least 30 days, and, for material changes, request renewed acceptance where required by applicable law. Your continued use of the Services after the effective date of the updated Terms constitutes acceptance of the changes.
6.17 Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision will be severed from these Terms, and the remaining provisions will remain in full force and effect. The severed provision will be replaced by a valid, legal, and enforceable provision that most closely reflects the original intent.
6.18 Contact
For any question, complaint, or request related to these Terms, contact us at:
N VoaWu Studio
Email: elefnarin@gmail.com
Subject line: "Terms"
6.19 Effective date
These Terms of Service are effective as of 2026-01-15 and supersede all previous versions.